The following sample Privacy Policy & Terms of Use is provided for informational purposes only. It is not legal advice. Award Maven should have legal counsel review and customize this policy to ensure it meets all applicable laws, regulations, and business requirements.
Last updated: May 2025
Welcome to Award Maven, LLC (“Award Maven,” “we,” “our,” or “us”). We respect your privacy, value the trust you place in us, and want you to understand how we collect, use, and share information when you visit awardmaven.com or any other site, microsite, mobile application, online store, or private-label shop we operate (collectively, the “Services”).
By using the Services, you agree to both this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of the Services.
1. Information We Collect
| Type of Data | Examples | How We Collect |
|---|---|---|
| Personal Information | Name, postal address, email, phone, job title | Forms, checkout, account setup |
| Payment Information | Credit-card details (tokenized by Stripe), purchase history | Checkout |
| Account Credentials | Login ID, password, role (Admin, Buyer, Viewer) | Registration |
| Usage Data | IP address, device type, pages visited, clickstream | Cookies, log files, analytics pixels |
| Order & Customization Data | Artwork files, engraving text entered in Proof Generator | File upload, form fields |
| Third-Party Data | Shipping addresses from your employer or school | Partner integrations |
We do not knowingly collect data from children under 13. If we learn that a child under 13 has provided Personal Information, we’ll delete it.
2. How We Use Your Information
Detect fraud and secure the platform.
Fulfill orders and provide proofs, invoices, and shipment notices.
Respond to inquiries or support tickets.
Personalize content—for example, saving items in your cart.
Improve our products and Services via analytics.
Market to you, if you’ve opted in (you can opt out at any time).
3. Cookies & Similar Tech
We use cookies, web beacons, and embedded scripts to:
- Keep you signed in.
- Remember cart contents.
- Measure traffic and ad performance.
You can disable cookies in your browser, but some site features may stop working.
4. When We Share Information
| Sharing Partner | Why We Share |
|---|---|
| Payment processors (e.g., Stripe) | To securely process transactions. |
| Shipping carriers (UPS, FedEx) | To deliver your order and send tracking. |
| Marketing service providers | To send opt-in emails or show relevant ads. |
| Subsidiaries & trusted vendors | Order fulfillment, cloud hosting, analytics. |
| Legal or safety reasons | To comply with law or protect rights, property, or safety. |
| Business transfers | If we merge, sell assets, or reorganize. |
We do not sell your Personal Information.
5. Your Choices
- Email Marketing: Click “Unsubscribe” in any marketing email.
- SMS Messages: Reply STOP to any text notification.
- Cookies: Set your browser to refuse cookies or use opt-out links from the Network Advertising Initiative or Digital Advertising Alliance.
6. Security
We use TLS encryption, tokenized payments, firewalls, and access controls. No method is 100 % secure, so use the Services at your own risk.
7. International Users
Award Maven operates in the United States. By using the Services, you consent to transferring your data to the U.S. and processing it as described here.
8. California Privacy Rights
California residents may request:
- A list of categories of Personal Information disclosed for direct-marketing purposes.
- Deletion or correction of Personal Information, subject to legal exceptions.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date. Continued use after an update signifies acceptance.
10. Contact Us
Award Maven, LLC
Email: [email protected]
Phone: (480) 780-1879
Terms of Use
- Eligibility: You must be at least 18 (or have parental permission) to use the Services.
- Account Security: Keep your password confidential; you are responsible for activity under your account.
- Intellectual Property: All content (designs, images, text) belongs to Award Maven or its licensors. Do not copy without permission.
- User Content: If you submit reviews or artwork, you grant Award Maven a non-exclusive right to display and use it to fulfill your order.
- Prohibited Conduct: No unlawful, harassing, or infringing use of the Services.
- Disclaimers & Liability: Services are provided “as is.” Award Maven is not liable for indirect or consequential damages.
- Governing Law: North Carolina and applicable U.S. federal law govern these terms.
- Dispute Resolution: Most issues can be resolved with our Client Care team. Unresolved disputes will be handled in binding arbitration or small-claims court, as permitted by law.
Need More Info?
For questions about privacy, terms, or anything else, email [email protected]—we’re here to help.